Help & FAQ

Last updated: 2024-06-14

Help Center

Welcome to the WeDew Help Center. Here, you will find answers to frequently asked questions and resources to help you make the most of our platform.


1. Getting Started

  • How do I create an account?
    • Visit our sign-up page and follow the instructions to create your account.
  • How do I set up my profile?
    • After registering, log in and complete your profile by adding a username, profile picture, and bio.

2. Managing Your Account

  • How do I change my password?
    • Go to your account settings and select "Change Password."
  • How do I update my payment information?
    • Navigate to the payment settings section and enter your new payment details.

3. Creating and Sharing Content

  • How do I upload content?
    • Click on the "Upload" button and select the files you want to share.
  • How do I set my content prices?
    • Go to the content settings and set your desired price for each piece of content.

4. Engaging with Fans

  • How do I respond to messages?
    • Access your inbox from the dashboard and reply to messages from your fans.
  • How do I manage comments on my content?
    • Go to the content management section and moderate comments as needed.

5. Troubleshooting

  • I forgot my password. What should I do?
    • Click on "Forgot Password" on the login page and follow the instructions to reset your password.
  • I'm having trouble uploading content.
    • Ensure your files meet the size and format requirements. If the issue persists, contact our support team.

6. Contact Support


If you need further assistance, please contact our support team at . We are here to help you 24/7.


Community Guidelines

At WeDew, we strive to create a safe and respectful environment for all users. These guidelines outline the behavior we expect from our community members.


1. Respect Others


Treat all users with respect and kindness. Harassment, hate speech, and discrimination are not tolerated.


2. Share Appropriate Content


Ensure that the content you share is appropriate for all audiences. Do not post content that is illegal, harmful, or violates the rights of others.


3. Protect Privacy


Respect the privacy of others. Do not share personal information without consent.


4. Follow the Rules


Adhere to all platform rules and policies. Violations may result in account suspension or termination.


5. Report Violations


If you encounter any violations of these guidelines, please report them to our support team.